Unauthorized bank transaction in Saudi Arabia

How we help with unauthorized bank transaction

• Evidence and document review

  Our review covers disputed statement entry, transaction alerts, bank complaint and response, relevant device or access history without credentials. We identify what supports your position and what needs clarification or further evidence.

• What should I do about an unauthorized payment transaction?

  Notify the payment provider without undue delay and retain the transaction and complaint references. Article 89 generally requires notice within six months of debit, except where required transaction information was not supplied. Its refund rule includes a suspected-fraud exception; the facts and authorization evidence must be assessed under the payment rules. Record the amount, time, reference and how you discovered the transaction, then contact the bank promptly through its official channel. Preserve alerts and the complaint reference without sharing passwords or security codes. A refund assessment depends on the transaction evidence and applicable process.