Delayed insurance settlement in the UAE

How we help with delayed insurance settlement

• Evidence and document review

  Our review covers claim reference, dated correspondence, submission receipts, decision or settlement terms and payment records. We identify what supports your position and what needs clarification or further evidence.

• How long must I wait after complaining to the insurer before approaching Sanadak?

  Sanadak’s current eligibility check requires fifteen calendar days after the insurer complaint, with no written response or a response you consider unsatisfactory. Other eligibility conditions still apply, including the complainant’s capacity and court or duplicate proceedings. Keep the original complaint date and response; this is not a deadline guaranteeing payment of the insurance claim. Build a timeline of notice, document requests, submissions, decisions and promised payments. Identify what remains outstanding and whether the amount was accepted. An assessment delay and failure to pay an agreed settlement need different evidence and requests.